Which of the following is NOT a primary duty of an insurance agent?

The correct answer is that setting government insurance regulations is not a primary duty of an insurance agent. Insurance agents primarily focus on their interactions with clients, which include advising them on appropriate insurance products based on their needs, selling insurance policies, and assisting with the claims process once a policy is in place.

Insurance agents serve as intermediaries between insurers and clients, providing guidance and support through the sales cycle and helping clients navigate the claims process when necessary. However, the establishment of insurance regulations falls under the purview of government bodies and regulatory agencies, which set the laws and standards that insurance companies and agents must follow. This separation of responsibilities underscores the distinct roles within the insurance industry, with agents concentrating on client services rather than regulatory frameworks.